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Where’s your delivery? Canada Post backlog amid COVID-19 keeps customers guessing
Canada Post has told customers for weeks now that it’s delivering parcels at “record levels” due to the COVID-19 pandemic, but there appears to be no end in sight to the delays.Complaints about delayed deliveries from the company are abundant online. Some customers describe waiting weeks for items being sent inter-province, while others describe lengthy customer service call wait times and even offer to pick it up at processing facilities themselves.Aware of the backlog, Marie Labelle chose to pay for expedited shipping for two parcels.She ordered a package of coffees and teas from British Columbia on May 20 and a parcel of reptile food and supplies from Oshawa, Ont., on May 21.