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Recent ArriveCAN ‘glitch’ part of a growing list of concerns about the app

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ArriveCAN app, which sent messages to some travellers early last week telling them they needed to quarantine even though they were fully vaccinated and there were no signs they had COVID-19.The warning was sent to roughly three per cent of travellers and appears to have affected Apple devices only, according to the government.

ArriveCAN 2.0 -- Ottawa confirms controversial app will outlast pandemic “The Canada Border Services Agency (CBSA) has identified a technical glitch with the app that affected some users earlier in the week, which could produce an erroneous notification instructing people to quarantine,” said government spokesperson Alex Cohen in a written statement.“It’s important to emphasize that CBSA and (public health) officials – and not the app – are the ones who determine if an individual is subject to public health restrictions and needs to quarantine.”The glitch is among a growing list of concerns about the app and its continued mandatory use.Canada’s border agents have said up to 40 per cent of international travellers either don’t have the app or aren’t using it properly, which is contributing to long lines and delays.

Ontario’s tourism sector has also warned the app is damaging the economy by discouraging cross-border travel.The government also recently revealed it plans to keep the app long after the pandemic is over, repurposing it as a pre-customs screening tool to speed up processing times at the border.

Border union claims government stats about ArriveCAN app ‘absolutely false’ This move has some privacy and technology experts worried that the government is using its emergency powers to push forward an agenda that has nothing to do with public health.And if ArriveCAN’s past performance is any.

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