Travelers wait to check-in at the American Airlines counter at San Francisco International Airport (SFO) in San Francisco, California, US, on Dec.
27, 2022. Photographer: David Paul Morris/Bloomberg via Getty Images MONTREAL - San Francisco, Minneapolis and Dallas’ international airports were recently named among the world's best for customer experience, while airports in South Carolina and Michigan were recognized for a number of offerings as the industry transitions out of the pandemic.The Airport Service Quality Awards were announced on Monday, recognizing airports worldwide for their cleanliness, food and shopping offerings, ease of navigating, as well as other factors that go into creating a great traveler experience.What should you do if your flight is cancelled?
Katy Nastro with Scott's Cheap Flights gave her best tips to LiveNOW from FOX's Josh Breslow.The best airport awards for customer experience are given out by size and region.
Additionally, four new categories were added this year: Airport with the Most Dedicated Staff, Easiest Airport Journey, Most Enjoyable Airport, Cleanest Airport.These new categories "emphasize staff dedication, cleanliness, and an easy and enjoyable airport journey for customers" as the industry evolves out of the COVID-19 era, according to Airports Council International (ACI) World, which handles the awards. "The new categories not only reflect the growth of the program but also the evolution of passenger needs," Luis Felipe de Oliveira, director general of ACI World, said in a statement.