ARLINGTON, Texas - Electric customers across North Texas have been reaching out for help after looking at unbelievable electricity bills.The power cost for some went up astronomically for when the power was on and even some for when it was off during the extreme winter weather.Unless you're in a variable rate plan, you should not see a change in your energy rate.When it comes time for a new contract, we may see higher prices.Dozens have reached out to say there's one company you will not be signing up with.Ty Williams and his family in Alrington were among the lucky ones during this week's storm and never lost power.
However, he did pay the price in the form of a $17,000 electric bill for three meters over five days of use. He is a customer.