1 Due to the protracted and unique nature of this response, it is important to identify critical points during the response cycle to strengthen workforce and operational resiliency in order to sustain an effective response.2,3 For the purposes of this guidance document, workforce resiliency is defined as the physical and mental wellbeing of responders and operational resiliency as the ability to deliver critical ongoing response operations.This document aims to identify critical considerations for response leaders developing sustainable and effective COVID-19 response plans.
The document defines key factors underlying the monitoring and evaluating of both workforce and operational performance, as well as determining a transition strategy.