My corporate health policy expired on 1 April and the hospital where I underwent a surgery charged me more since I paid in cash.
The policy has since been renewed by my employer but I will only get partial reimbursement. If it is not the fault of the policyholder, why should the insured bear additional costs?
Why can’t insurers consider these cases as exceptional and ensure full reimbursement? — Name withheld on request I am assuming your case is of an issue of hospital discount.
Insurers have a preferred relationship with some hospitals in their network. Through this arrangement, they arrange discounted package rates for frequent treatments.