As of Monday afternoon, 29,000 Albertans have successfully applied for the province’s isolation support benefit, meant to tide people over until federal financial aid kicks in — but many others say they have been unable to get through.
John Michael Burke has been trying to apply online for the past six days. “Then I click submit, it says the site’s been shut down, it’s at capacity and that’s all it’s been saying for days,” he said.
He’s tried calling as well, but can’t get through. “It’s just frustrating. Very, very frustrating,” Burke said. “The government should have known to set this up properly ahead of time, because they knew a lot of people were going to be applying for this.” Burke said he feels fortunate he’ll be able to pay his