COVID-19 tests didn’t receive their results in September. Alberta Health Services is now working to contact those affected.Between Sept.
10 and Sept. 29, AHS said about 5,000 people — out of more than 224,000 — didn’t receive their negative test result. That’s about three per cent of negative results during that time frame, AHS said.
20 million Canadians still don’t have full access to the COVID Alert app. Why? The error that caused the issue was identified and corrected on Sept.
29, AHS said, and monitoring of the system has confirmed there were no issues after that day.The health agency said those who hadn’t received a text alert or call from the autodialer will receive a follow-up phone call or text.