ARLINGTON COUNTY, Va. - You open a streaming service on your smart TV, but this time, you can’t log in. Instead, a pop-up appears, telling you there is a problem with your device or your streaming subscription.
You need to call a phone number or visit a website to fix it.Don’t fall for it.The Better Business Bureau (BBB) has issued a warning about scammers who are targeting victims through any device connected to the internet – and a TV is no exception.
According to the agency, the BBB Scam Tracker has seen an influx of reports about scammers catching people off guard with pop-ups on their smart TVs. "Their objective is to steal your personal information and money," the BBB warned. "Don’t fall for it."The BBB revealed that sometimes scammers ask the victim to "fix" the issue by paying them in gift cards. "Their objective is to steal your personal information and money."One consumer reported that after calling a number that appeared in a pop-up on their smart TV, a scammer instructed them to purchase three $100 Xbox gift cards to add "anti-hacking protection" to their account.
After buying the gift cards and contacting the number again, it became clear to the individual that they were dealing with scammers.The BBB is urging people to double-check any fees you have to pay.