cable bill during normal times can be challenging enough. During a pandemic, Brenda Patton says she found it overwhelming.“I called you out of frustration,” Patton told Global News, a year after initially cancelling her mother’s cable television and telephone service with Rogers.Patton’s mother, Gladys Meffen, lives in a long-term care home in Shelburne, Ont.
The 91-year-old suffers from dementia and was moved into the home after a fall in 2019 in which she broke her hip and wrist.
Customer takes axe to modem at Ontario Bell store after claiming poor service In February of 2020, Patton called Rogers to cancel her mother’s service.