Philadelphia has launched a 211 hotline to help prevent crime. PHILADELPHIA - As crime and homicides continue to rise in Philadelphia, the city on Monday announced the creation of a 211 crime prevention hotline.
The announcement follows a violent weekend that began when a 15-year-old boy died Friday after being shot in the head a day earlier during a carjacking.
An undercover police officer was also shot while sitting inside a vehicle. The 24-hour line was officially launched last week and works like 911, the emergency hotline, but will direct callers to resources and services that include conflict resolution, community support services, after-school programs, and behavioral health and crisis support services.
Callers will either be transferred to get information on whatever resources are desired or their contact information will be taken and someone will follow up with them.