PHILADELPHIA - 911 is a lifeline for many people in the community, but what if you can’t get through when time is of the essence?It’s taking longer to get these emergency vehicles to your emergency in Philadelphia with a critically low number of staff working at the city’s 911 call center.
One police source says the phone can ring as much as 30 times before an operator answers that's several minutes when seconds mean everything.
Many Philly residents have reached out to FOX 29 alerting us to the problem, which could mean the difference between life and death.
Police sources say the issue has gone on for months.So why is a fix taking so long?"It’s something that we’re diligently working on to ensure that our response times are what they.