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Pharmacy technicians experiencing pandemic burnout, could lead to medication errors

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LOS ANGELES - Like nearly every industry negatively impacted by the ongoing pandemic, pharmacies are no exception.

According to a recent report from The American Pharmacists Association (APhA) and the National Alliance of State Pharmacy Associations (NASPA), pharmacists and pharmacy personnel say they are being stretched thin and it could impact your health.

According to a 2022 National Pharmacy Workplace Survey published in December, many pharmacy technicians and personnel working in the industry shared concern over stress leading to "occupational burnout."75% of respondents answered negatively to questions regarding them receiving enough time and personnel to safely perform or meet duties.Because of the concern of burnout, both the APhA and the NASPA say they identified many factors that could lead to technicians making medication errors that could negatively impact consumers.

These factors that could contribute to medication errors include: "Addressing pharmacy personnel harassment and bullying by patients/consumers is critical.

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