Tyler Chamberlin: Latest News

Rogers network outage on Friday showcased Canada’s reliance on the telecommunications industry, experts say, as over 10 million people nationwide were left without service, struggling to make purchases, and unable to use their phones and access Wi-Fi for nearly an entire day.“When you’re so close to something, it’s hard to actually understand just how reliant you are,” Tyler Chamberlin, associate professor at the University of Ottawa’s Telfer School of Management, told Global News.“So, having it knocked out is a big disruption.” Canada’s industry minister to meet with Rogers CEO after ‘unacceptable’ outage Chamberlin was in Toronto during the outage and heard frequent announcements in the grocery store while shopping that paying with debit wouldn’t be an option at checkout.“Store employees were having to take back big baskets of goods and restock the shelves because people literally had to walk away,” he said.“The fact people were actually walking away from their groceries in the grocery store, that’s sad. That’s what I worry about.”And, as technology systems will always face inevitable failures, similar outages could likely happen in the future.“The idea that we’re going to avoid this altogether is, I think, probably unrealistic,” Chamberlin said.“There’s only so much that can be done in terms of the actual plumbing of the internet.

Rogers Communications Inc. without phone or texting services since early Monday has broad economic ramifications across Canada, experts said.“It’s a very big deal,” said Tyler Chamberlin, assistant professor at the Telfer School of Management at the University of Ottawa.