Residence Herron lacked staff, supplies before COVID-19 pandemic, Quebec coroner hears And she said managers with the regional health authority who came to assist provided contradictory instructions and were not at residents’ bedsides.The witness also described a chaotic situation that lasted several days as authorities tried to hash out who was responsible for managing Herron at the end of March and beginning of April 2020.The coroner’s mandate is to investigate 53 deaths at six long-term care homes and one seniors residence — including 47 at Herron — during the first wave of the COVID-19 pandemic..