India Department Health Target India

Karnataka: Technical glitch in 108 ambulance call center will be rectified soon, says health minister

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Also Read: Ex Karnataka CM S M Krishna put on respiratory support Speaking to the media Dr Sudhakar said, "There are some issues in the hardware and the GVK-EMRI company which is handling the contract, and it is being rectified.

Since the system is 15 years old, it is vulnerable to malware attacks. Technicians have resolved the motherboard issue. The Principal secretary chaired a video conference with all district-level officials to ensure that ambulances services remain uninterrupted.

Calls are being serviced normally now and 4-5 decentralised backup centres have also been established in each district." "108 call centre has a system to allocate ambulance within 2 minutes through an automated system.

Due to a technical glitch, the turnaround time has now increased to 6-7 minutes. Since it is an emergency and essential service backup server has been installed.

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