Vulnerable people are waiting days for emergency Covid medicine when they should be contacted within 24 hours, a patient said.
The 37-year-old dad from Heaton Chapel claims he was forced to chase the treatment multiple times after reporting his positive test to the NHS on the same day.
The Covid Medicine Delivery Unit is meant to start contacting patients to arrange the vital treatment ‘within 24 hours’ of a clinically vulnerable person reporting a positive Covid test, according to the NHS.
The medicine should then be provided shortly afterwards, with the NHS website reading that 'these free treatments need to be given quickly after infection'.