DALLAS – A major U.S. provider of software services to state and local governments acknowledged Friday it was hit by a ransomware attack two days after telling clients an unknown intruder had compromised its phone and information technology systems.Tyler Technologies said in a statement that it confirmed the intruder used ransomware but did not provide further details on its response, citing an ongoing investigation.
A spokesperson for the Dallas-area company did not directly answer a question about whether it had paid to have its systems unlocked.Ransomware purveyors are increasingly breaking into company and government networks and siphoning out valuable data before scrambling them and demanding payouts.