The province decided to launch a review, saying the process would be quicker and would allow them to implement recommendations in time for the second wave.That review is now complete and the recommendations have been made public, but Surette says it did little to answer some lingering questions.“I still don’t feel like I know exactly what ultimately caused my mom and the 52 other residents to meet their death.”The review itself is not being made public, but the executive summary says the key factors that contributed to the outbreak include:The 17 recommendations proposed include reducing room occupancy.