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Extra helpline in operation for Digital Covid Cert queries

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An extra helpline number for queries on the Digital Covid Certificate will be operational from this morning. A Government spokesperson said this helpline will be able to take a far higher number of calls and those ringing will not get the call failed message.

The new number will be 1800 807 008. The Department of the Health said yesterday that a very high number of calls led to difficulties on the original helpline's first day of operation.

The number 1800 851 504 was provided for queries and for those who had recovered from Covid-19 to apply for the cert. Many callers had complained however that they could not get through to the number yesterday The Department of the Health said it was working to increase capacity on the helpline but

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