Department Coronavirus

DWP announces face-to-face assessments start date for PIP and other health benefits

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Department for Work and Pensions (DWP) has announced that face-to-face assessments for some Personal Independence Payment (PIP), Employment Support Allowance (ESA) and Universal Credit claimants will resume from May, 2021.

In a statement, the DWP said this will initially “only be for those who we are unable to fully assess by other channels” and that “people will be invited for their appointments by letter”, which will clearly set out what to expect at their appointment.

Face-to-face assessments will take place alongside existing paper-based and telephone assessments for PIP and Work Capability Assessments for ESA and Universal Credit claimants.

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