dozens of residents died from COVID-19, was cited 13 times by provincial inspectors for failing to comply with health and safety regulations that included not giving residents enough water or timely medication, staff improperly using protective gear, and a lack of infection prevention measures.In early December, an outbreak of COVID-19 swept through Tendercare Living Centre killing 81 residents – more than any long-term care home in the province – leading North York General Hospital to temporarily take over management of the for-profit home on Dec.