the pandemic.“I was upset but understood that it wasn’t Air Transat’s fault, so we would wait until air travel resumed and rebook as soon as we could since refunds weren’t an option,” Farrell said.
Coronavirus: Canada’s airlines agree to new rules to help with contact tracing She did that in July, rebooking the flight for February using travel credit based on the $37,000 she and her nearly two dozen guests had paid for the package.“Even though they knowingly chose to cancel my rebooked wedding group, they still won’t give us a refund,” Farrell said, noting Transat is again offering credit.“My travel agent has told me that even if I rebook next week, they might still push the dates further… I don’t know what to do now and all I really want.