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Can’t download the COVID Alert app? Your operating system may be too old (or new)

released its long-awaited smartphone app that will help notify users if they’ve been exposed to someone who’s tested positive for the coronavirus — but a number of people have since been discovering they can’t download it.The voluntary exposure notification app, named COVID Alert, is available for download across Canada but it’s first being tested in Ontario.

That means for now, only Ontario is distributing one-time keys to people who have contracted the virus so they can anonymously upload their COVID-19 status on the app.Whether you can download the app at all, however, depends on your phone’s operating system.

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