Mint, Sanjiv Bajaj, joint chairman & MD, Bajaj Capital, shared his views on the impact of the coronavirus outbreak on consumers and how they are looking at ways to increase the sum assured of their health insurance plan.
Edited excerpts:After the covid-19 pandemic, what has changed as far as consumer preferences are concerned?In the case of hospitalization due to covid-19, hospital bills ran into a few lakhs for many people.
We saw a huge spike in the number of queries around health cover plans and also saw people buying high cover plans. In the latter part of the year, the regulator had asked insurers to launch coronavirus specific plans, which also showed a lot of traction among the buyers.