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Amazon, Walmart, Target allowing some customers to keep refunded return items

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FILE - A DHL employee delivers parcels. (Sebastian Gollnow/picture alliance via Getty Images)Some retail heavyweights, including Amazon, Walmart and Target, are allowing customers to not only process refunds seamlessly online, but are also allowing customers to just keep the returned items.As the COVID-19 pandemic continues, more and more retailers are trying to think of ways to implement contactless shopping, as well as contactless returns.Amazon had popularized the notion that some items are just not worth returning after doling out refunds without requiring items to be returned, known as their "returnless refunds" policy, according to the Wall Street Journal.With the cost of shipping and handling to get returns back to the retailer, it.

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