Air Canada Aeroplan account in August and got a jolt.The entire contents of her travel loyalty account had been wiped out — nearly half a million miles.“I was shocked and dismayed when I saw a zero balance,” Tetrault told Global News in a recent interview.“All of a sudden my account went to zero.”The Sylvan Lake, AB management consultant says the COVID-19 pandemic meant she was not travelling by air for more than a year.